Call Center Manager Job at North Forest Research, Getzville, NY

QUZZMittNWE4d3k2T3VtL2V3SW12V1V6M3c9PQ==
  • North Forest Research
  • Getzville, NY

Job Description

Call Center Manager Location Getzville, NY :

Call Center Manager

We are looking for a skilled Call center managerto build and run a team, supervise daily operations and personnel.

The goal is to rebuild a small team and our client base prior to pandemic. Work to increase efficiencies in the office and boost their employees' results, attain goals and quotas to achieve great results for our company.

Requirements

· Proven experience as a call center manager or similar position

· Experience in customer service

· Solid understanding of reporting and budgeting procedures

· Outstanding communication

· Excellent organizational and leadership skills

· Ability to stay calm in stressful situations, be positive and patient

· High school diploma or equivalent

· Proficient with basic computer software and phone systems

· Must be extremely motivated and reliable, organized, have an excellent memory and be a result-driven professional.

· Have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.

· Ensure that technology is utilized to a maximum and that staff are well-organized and productive.

We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with strong leadership skills, we would love to hear from you.

If you are up for the challenge and would like to join our team, please send your confidential resume to clientservices@northforestresearch.com so we can call and schedule an interview.

Note: This is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday, Flexible hours, Day shift,

Similar Jobs

Tek Spikes

python developer Job at Tek Spikes

**Only W2***Ex- Capital one candidates onlyPython Developer - Job DescriptionJob Title: Python DeveloperExperience: 9 yearsLocation: OnsiteEmployment Type: ContactAbout the RoleWe are looking for a skilled Python Developer to join our team and work on designing... 

CBH Homes

Junior Production Drafter (Entry Level) Job at CBH Homes

 ...your career in residential architecture? Were looking for an Entry-Level Production Drafter who is ready to learn the ropes of the...  ...seriously. If youre hungry to learn, ready to hustle, and want an office where the energy is always high, this is the place for you.... 

Compass Group

JANITOR (PART TIME) Job at Compass Group

 ...We are hiring immediately for part time JANITOR positions. Location: L'Oreal - 100 Commerce Drive, Somerset, New Jersey 08873. Note...  ...Schedule: Part time; Friday and Saturday, hours may vary. Night shifts. More details upon interview. Requirements: No prior... 

Helping Hands, Stay At Home Care

Part time - Bilingual Caregiver Job at Helping Hands, Stay At Home Care

*Job Summary* Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. We are seeking compassionate and dedicated Caregivers to provide essential support to individuals in need of assistance with daily living...

Creative Services LLC

Picker/Packer Job at Creative Services LLC

 ...If youre looking for reliable weekly pay, consistent hours, and a warehouse job where dependable work is recognized, this Picker / Packer role is a great opportunity to join a growing operation with long-term stability. Were expanding our warehouse team and hiring motivated...