Chat Support Specialist Remote Work From Home Job at Sutherlandbreezy, Lowell, MA

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  • Sutherlandbreezy
  • Lowell, MA

Job Description

Company:

Sutherland Breezy (Remote-First HR & Staffing Provider)

Pay:

$40 $45 per hour + Weekly pay + Performance bonuses

Location:

Remote (USA)

About the Role:

We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.

Key Responsibilities:

  • Respond to customer inquiries via live chat & email

  • Provide accurate account support and updates

  • Escalate issues when needed using internal tools

  • Maintain service quality and data accuracy

  • Deliver friendly, fast, and professional support


Requirements:

  • Strong English typing & communication skills

  • High-speed internet and remote workspace

  • Basic computer navigation skills

  • Willingness to learn and follow procedures

  • No experience required paid training provided

  • (Call center or customer service experience is a plus)


Benefits & Perks:

  • $40-$45/hr + weekly pay + performance bonuses

  • 100% Remote Work company-provided tools & software

  • Comprehensive medical, dental & vision insurance

  • 401(k) retirement plan with company match

  • Paid Time Off + flexible scheduling options

  • Tuition assistance & continuing education support

  • Ongoing mentorship, paid training & coaching

  • Reward & incentive programs for top performers

  • Career-growth path: QA, Trainer, Supervisor roles

  • Inclusive culture where your voice matters


Work Hours:

Full-time (4045 hours/week)
Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).


How to Apply:

Submit your resume and a short message explaining why youre interested via:

careers@sutherlandbreezy.com
or apply directly on our website:

Sutherland Breezy is an equal-opportunity employer.

Job Tags

Hourly pay, Weekly pay, Full time, Work from home, Flexible hours, Shift work, Weekend work, Afternoon shift,

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